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Is CarMax's online offer the same as their in-store offer?

The online offer from CarMax is a preliminary estimate that must be confirmed with an in-person inspection. If the car's condition matches what you described, the offer should hold. If the car has undisclosed damage, mechanical issues, or higher mileage, the in-store appraiser may adjust it down. Bring the car in a clean condition and disclose any known issues upfront to avoid surprises.

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Elka was a great salesperson! She listened to what we wanted and was able to get us into a new car that we could afford and wanted. Made everything smooth. Highly recommended!
Elka was a great salesperson! She listened to what we wanted and was able to get us into a new car that we could afford and wanted. Made everything smooth. Highly recommended!

Kevin Chester

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I’ve had multiple transactions with this dealership and every experience has been excellent. The team is professional, responsive, and consistently follows through on everything they promise. From the initial conversation to delivery and post-sale support, the process has always been smooth and transparent. It’s clear they value long-term relationships, not just one-time sales. I will continue to come back because I trust them
I’ve had multiple transactions with this dealership and every experience has been excellent. The team is professional, responsive, and consistently follows through on everything they promise. From the initial conversation to delivery and post-sale support, the process has always been smooth and transparent. It’s clear they value long-term relationships, not just one-time sales. I will continue to come back because I trust them

Mike Liloia

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The car was delivered as expected and communication regarding its status was excellent.
The car was delivered as expected and communication regarding its status was excellent.

Rodney Brown

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Great service! Sean worked with me over a couple of weeks to get a car that fit my budget and that I love. They delivered the car right to my house with a full tank of gas, signed some paper work and I was done. 100% would recommend.

Great service! Sean worked with me over a couple of weeks to get a car that fit my budget and that I love. They delivered the car right to my house with a full tank of gas, signed some paper work and I was done. 100% would recommend.

Peter Foltz

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Front view of three luxury SUVs in blue, silver, and black, positioned side by side with the blue vehicle centered.

Smoothest car transaction I’ve ever experienced. Quick, yet detailed, responses to all my questions. It’s a process I always dread but Sean made it seem so easy and more affordable. Highly recommend

Smoothest car transaction I’ve ever experienced. Quick, yet detailed, responses to all my questions. It’s a process I always dread but Sean made it seem so easy and more affordable. Highly recommend

Ryan Murphy

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Front view of three luxury SUVs in blue, silver, and black, positioned side by side with the blue vehicle centered.

Sean and Brandon were fantastic! I cannot stress how much easier the car buying process was with Sean’s guidance and network. Brandon was a consummate professional when it came to the delivery of our new car! It was clean and cared for after the long drive down. I cannot stress how much better it was working with them as opposed to going to a dealer. We will be buying all our future cars through Sean at Vantage!

Sean and Brandon were fantastic! I cannot stress how much easier the car buying process was with Sean’s guidance and network. Brandon was a consummate professional when it came to the delivery of our new car! It was clean and cared for after the long drive down. I cannot stress how much better it was working with them as opposed to going to a dealer. We will be buying all our future cars through Sean at Vantage!

Alex Kalen

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Front view of three luxury SUVs in blue, silver, and black, positioned side by side with the blue vehicle centered.

Sarah was great! She really helped us get into the exact car we were looking for. I was shocked how fast and seamless the whole process went. Would recommend her to anyone looking for a new car.

Sarah was great! She really helped us get into the exact car we were looking for. I was shocked how fast and seamless the whole process went. Would recommend her to anyone looking for a new car.

Jeff Freitag

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I rarely write any reviews, I do find it necessary that I write one this time.I haven't purchased a new vehicle for quite some time. When I decided to move forward I dreaded the thought of having to go through the process of dealing with multiple dealerships, gathering quotes etc. and having to deal with pushy, non-transparent sales and finance people. Don't get me wrong, not all dealerships are that way or have staff looking to make big profit margins. If you've bought or leased any vehicle, you know those sales and finance guys are out there looking to make the absolute most profit possible. They get you going this way and that way. That's their business, to make money, I get that but the frustration, time and effort just isn't worth it to me.So, with that said, I was told by Brandon an employee of Vantage Auto Group to give them a try. Tommy C. was my contact and I have to say, from day one this was the best experience I had ever had with purchasing a new vehicle. No hassle, no frustration, no running back and forth to dealerships. Everything was taken care of with the utmost professionalism, transparency in order to satisfy the customer (Me). Aside from a minor setback which was corrected immediately, Tommy came through with the new truck that I was looking for. Hassle free, I received delivery even with a little parting gift which was very much appreciated.I am 100% satisfied and would highly recommend using Vantage Auto Group for your next lease or purchase of a new/used vehicle.Thanks again Tommy and All at Vantage Auto GroupA Happy customerAndy

I rarely write any reviews, I do find it necessary that I write one this time.I haven't purchased a new vehicle for quite some time. When I decided to move forward I dreaded the thought of having to go through the process of dealing with multiple dealerships, gathering quotes etc. and having to deal with pushy, non-transparent sales and finance people. Don't get me wrong, not all dealerships are that way or have staff looking to make big profit margins. If you've bought or leased any vehicle, you know those sales and finance guys are out there looking to make the absolute most profit possible. They get you going this way and that way. That's their business, to make money, I get that but the frustration, time and effort just isn't worth it to me.So, with that said, I was told by Brandon an employee of Vantage Auto Group to give them a try. Tommy C. was my contact and I have to say, from day one this was the best experience I had ever had with purchasing a new vehicle. No hassle, no frustration, no running back and forth to dealerships. Everything was taken care of with the utmost professionalism, transparency in order to satisfy the customer (Me). Aside from a minor setback which was corrected immediately, Tommy came through with the new truck that I was looking for. Hassle free, I received delivery even with a little parting gift which was very much appreciated.I am 100% satisfied and would highly recommend using Vantage Auto Group for your next lease or purchase of a new/used vehicle.Thanks again Tommy and All at Vantage Auto GroupA Happy customerAndy

Andy Weber

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Front view of three luxury SUVs in blue, silver, and black, positioned side by side with the blue vehicle centered.
Robyn and David were great to work with and made sure I got exactly what I was looking for!
Robyn and David were great to work with and made sure I got exactly what I was looking for!

Justin Schoenberg

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