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How does Carvana handle my car loan payoff?

If you have an outstanding loan, Carvana contacts your lender directly, pays off the balance, and sends you any remaining equity by check or ACH. You do not need to pay off the loan before the sale. The process may take a few extra business days while your lender processes the lien release.

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Testimonials

What Our Customers Say

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Front view of three luxury SUVs in blue, silver, and black, positioned side by side with the blue vehicle centered.

I rarely write any reviews, I do find it necessary that I write one this time.I haven't purchased a new vehicle for quite some time. When I decided to move forward I dreaded the thought of having to go through the process of dealing with multiple dealerships, gathering quotes etc. and having to deal with pushy, non-transparent sales and finance people. Don't get me wrong, not all dealerships are that way or have staff looking to make big profit margins. If you've bought or leased any vehicle, you know those sales and finance guys are out there looking to make the absolute most profit possible. They get you going this way and that way. That's their business, to make money, I get that but the frustration, time and effort just isn't worth it to me.So, with that said, I was told by Brandon an employee of Vantage Auto Group to give them a try. Tommy C. was my contact and I have to say, from day one this was the best experience I had ever had with purchasing a new vehicle. No hassle, no frustration, no running back and forth to dealerships. Everything was taken care of with the utmost professionalism, transparency in order to satisfy the customer (Me). Aside from a minor setback which was corrected immediately, Tommy came through with the new truck that I was looking for. Hassle free, I received delivery even with a little parting gift which was very much appreciated.I am 100% satisfied and would highly recommend using Vantage Auto Group for your next lease or purchase of a new/used vehicle.Thanks again Tommy and All at Vantage Auto GroupA Happy customerAndy

I rarely write any reviews, I do find it necessary that I write one this time.I haven't purchased a new vehicle for quite some time. When I decided to move forward I dreaded the thought of having to go through the process of dealing with multiple dealerships, gathering quotes etc. and having to deal with pushy, non-transparent sales and finance people. Don't get me wrong, not all dealerships are that way or have staff looking to make big profit margins. If you've bought or leased any vehicle, you know those sales and finance guys are out there looking to make the absolute most profit possible. They get you going this way and that way. That's their business, to make money, I get that but the frustration, time and effort just isn't worth it to me.So, with that said, I was told by Brandon an employee of Vantage Auto Group to give them a try. Tommy C. was my contact and I have to say, from day one this was the best experience I had ever had with purchasing a new vehicle. No hassle, no frustration, no running back and forth to dealerships. Everything was taken care of with the utmost professionalism, transparency in order to satisfy the customer (Me). Aside from a minor setback which was corrected immediately, Tommy came through with the new truck that I was looking for. Hassle free, I received delivery even with a little parting gift which was very much appreciated.I am 100% satisfied and would highly recommend using Vantage Auto Group for your next lease or purchase of a new/used vehicle.Thanks again Tommy and All at Vantage Auto GroupA Happy customerAndy

Andy Weber

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The experience was great working with Dave and his team. I hate buying cars but this changed it for me - Thanks everyone!

The experience was great working with Dave and his team. I hate buying cars but this changed it for me - Thanks everyone!

Michael Fonseca

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Front view of three luxury SUVs in blue, silver, and black, positioned side by side with the blue vehicle centered.

I just leased a new car with them yesterday and it was a fantastic and easy experience. Charlie was incredibly helpful and thorough. I had the car delivered 24 hours after my first conversation with Charlie! I'll never visit a dealer again. I highly recommend Vantage Auto Group

I just leased a new car with them yesterday and it was a fantastic and easy experience. Charlie was incredibly helpful and thorough. I had the car delivered 24 hours after my first conversation with Charlie! I'll never visit a dealer again. I highly recommend Vantage Auto Group

Tony Perez

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Front view of three luxury SUVs in blue, silver, and black, positioned side by side with the blue vehicle centered.

Fantastic services! I highly recommend them. They make purchasing and leasing cars so easy! This is my third transaction and will continue to use this service.

Fantastic services! I highly recommend them. They make purchasing and leasing cars so easy! This is my third transaction and will continue to use this service.

sharon Gallagher

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Front view of three luxury SUVs in blue, silver, and black, positioned side by side with the blue vehicle centered.
Can not say enough great things about Sean and the team at Vantage Auto Group. Told them what I was looking for and they found more than I asked for at a price that was amazing. The communication was top notch and consistent throughout the entire process. Amazing experience from start to finish.
Can not say enough great things about Sean and the team at Vantage Auto Group. Told them what I was looking for and they found more than I asked for at a price that was amazing. The communication was top notch and consistent throughout the entire process. Amazing experience from start to finish.

Marc Pollak

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Front view of three luxury SUVs in blue, silver, and black, positioned side by side with the blue vehicle centered.
From start to finish, purchasing my new Jeep was seamless and refreshingly honest. Every question was answered clearly with zero pressure, and I really appreciated the straight talk. An easy, smart decision all around.
From start to finish, purchasing my new Jeep was seamless and refreshingly honest. Every question was answered clearly with zero pressure, and I really appreciated the straight talk. An easy, smart decision all around.

Lisa Salzberg

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Front view of three luxury SUVs in blue, silver, and black, positioned side by side with the blue vehicle centered.

I had the pleasure of working with Sarah to find me a car. She was incredible! I called her needing a car and I had my car within a couple of days, while also meeting my price point and the specific style of car I wanted. Sarah is so approachable, knowledgeable, friendly, and reliable.Vantage Auto Group as a whole is a very dependable company and I couldn't recommend them more. They deliver your car to your house on time and are knowledgeable about the car and any questions that you have. I am so happy with how this process went and recommend Vantage Auto Group to anyone looking for a car!

I had the pleasure of working with Sarah to find me a car. She was incredible! I called her needing a car and I had my car within a couple of days, while also meeting my price point and the specific style of car I wanted. Sarah is so approachable, knowledgeable, friendly, and reliable.Vantage Auto Group as a whole is a very dependable company and I couldn't recommend them more. They deliver your car to your house on time and are knowledgeable about the car and any questions that you have. I am so happy with how this process went and recommend Vantage Auto Group to anyone looking for a car!

Ava Ilyse

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Front view of three luxury SUVs in blue, silver, and black, positioned side by side with the blue vehicle centered.

Great service. David and Jess were incredibly helpful and the whol process could not have been easier.

Great service. David and Jess were incredibly helpful and the whol process could not have been easier.

Marcella Farman

Front view of three luxury SUVs in blue, silver, and black, positioned side by side with the blue vehicle centered.

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Front view of three luxury SUVs in blue, silver, and black, positioned side by side with the blue vehicle centered.

It was a “fun” way to make a car purchase. Mark V. and the whole team were responsive, informative, and very friendly! Can’t wait to purchase the next one!! (😬🤪) Thank you!! Ulla & Bill

It was a “fun” way to make a car purchase. Mark V. and the whole team were responsive, informative, and very friendly! Can’t wait to purchase the next one!! (😬🤪) Thank you!! Ulla & Bill

W Shuler

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