A simple Answer TO yOUr Question
How does Carvana's 7-day return policy work?
Carvana allows buyers to return a vehicle within 7 days of delivery (subject to mileage limits, typically 400 miles). This policy reduces buyer risk and increases purchase confidence, which drives higher volume. The cost of processing returns is built into Carvana's overall pricing model. Most buyers do not return vehicles, so the policy generates more sales than it costs in returns. It is a genuine consumer benefit, though it does not replace a pre-purchase inspection.
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Testimonials
What Our Customers Say
People come for the number. They stay for how easy we make it.
John Clemente
I just got my 3rd car through Vantage Auto. The process has always been seamless. I've mostly worked with Sarah and she's always very responsive. She finds out what we want and our approximate budget and is quick to tell me what my options are - including some out of the box ideas. She's able to find good deals on cars we may not have previously considers. Sarah coordinates everything including test drives, picking up your old car, and delivering the new car. I've been very happy with the service I've received from Vantage and highly recommend them for your car shopping needs.
I just got my 3rd car through Vantage Auto. The process has always been seamless. I've mostly worked with Sarah and she's always very responsive. She finds out what we want and our approximate budget and is quick to tell me what my options are - including some out of the box ideas. She's able to find good deals on cars we may not have previously considers. Sarah coordinates everything including test drives, picking up your old car, and delivering the new car. I've been very happy with the service I've received from Vantage and highly recommend them for your car shopping needs.
Josh Sobin
Incredibly easy to buy a car. We found the one we want. All arrangements made on the phone. The car was seamlessly delivered to our house. Very smooth process!!
Incredibly easy to buy a car. We found the one we want. All arrangements made on the phone. The car was seamlessly delivered to our house. Very smooth process!!
Todd Krell
Joel Jarman
I'm very happy to have chosen Vantage AutoGroup..made my buying experience very easy.met my expectations..thank you Omar and the rest of the team.
I'm very happy to have chosen Vantage AutoGroup..made my buying experience very easy.met my expectations..thank you Omar and the rest of the team.
jose cruz
I had an absolutely amazing experience with David and Jess at Vantage Auto Group. They got me the exact car I wanted at the best possible price—and did it all within a day. The entire process was seamless, stress-free, and incredibly efficient. From start to finish, everything was handled with professionalism and transparency, and the delivery was so effortless it almost felt too easy. I couldn’t be happier and highly recommend!
I had an absolutely amazing experience with David and Jess at Vantage Auto Group. They got me the exact car I wanted at the best possible price—and did it all within a day. The entire process was seamless, stress-free, and incredibly efficient. From start to finish, everything was handled with professionalism and transparency, and the delivery was so effortless it almost felt too easy. I couldn’t be happier and highly recommend!
Melissa Salerno
Great experience from start to finish with the team. Made the process very easy and worked with us through the whole process, answering any and all questions. And actually returned all phone calls and texts. Ended up with the car we wanted at the price we wanted.
Great experience from start to finish with the team. Made the process very easy and worked with us through the whole process, answering any and all questions. And actually returned all phone calls and texts. Ended up with the car we wanted at the price we wanted.
Jeremy Golden
“Easy and pain free.” Say that about anything and it’s positively notable. Say that about car shopping and it’s pleasantly surprising. Thanks to David, Sebastian and team for their soup to nuts support.
“Easy and pain free.” Say that about anything and it’s positively notable. Say that about car shopping and it’s pleasantly surprising. Thanks to David, Sebastian and team for their soup to nuts support.
Dan and Ting Riess
Excellent to work with. Super easy to work with. The staff is great. Dave Alesso was excellent in helping what I was looking for. He sent Nikko to give me the car and he was so helpful showing me the car details. I would highly recommend them to anyone.
Excellent to work with. Super easy to work with. The staff is great. Dave Alesso was excellent in helping what I was looking for. He sent Nikko to give me the car and he was so helpful showing me the car details. I would highly recommend them to anyone.
Rebecca Perez