How does Carvana's 7-day return policy work?

Carvana allows buyers to return a vehicle within 7 days of delivery (subject to mileage limits, typically 400 miles). This policy reduces buyer risk and increases purchase confidence, which drives higher volume. The cost of processing returns is built into Carvana's overall pricing model. Most buyers do not return vehicles, so the policy generates more sales than it costs in returns. It is a genuine consumer benefit, though it does not replace a pre-purchase inspection.